Week 2 - POST

People - The individuals I'm targeting for this assignment are the technology decision makers at my company. Why we don't have instant messaging capabilities throughout our organization is beyond me. When I'm in meetings it's not uncommon to hear someone ask where so and so is, or say I need that information from so and so. Implementing this technology is a no brainer and the only result would be an increase in overall company productivity. It's ironic that our technology team has instant messaging but no other departments have been able to take advantage. I think if the IT team were to listen to some of the comments made around the water cooler they would understand that not only are they missing out on an opportunity to improve how we do business but they're also loosing credibility by putting themselves on a pedestal and not offering IM to others in the company.

Objectives - This is simple. The goal is to have IT realize that the benefits they're experiencing should be spread across the organization. Their reputation as an efficient organization that listens to their customers is taking a hit.

Strategy - We want IT to listen to what we're saying and realize we have a legitimate business need to add IM throughout the company. Our relationship with that department needs to change and we need to have a feeling that there's a mutual respect throughout the organization.

Strategy - We want IT to listen to what we're saying and realize we have a legitimate business need to add IM throughout the company. Our relationship with that department needs to change and we need to have a felling that there's a mutual respect throughout the organization.